DEATH BY PROCESS

Death By Process

I was told a long time ago, ‘time is your most precious resource’- and I am certain it was my consummate salesman father, who had a love for quotes and Zig Ziglar. I didn’t fully embrace the truth in his advice until I was 27 when I started my first business. It was this advice, that led me to become significantly more specialized in recruiting 5 years ago. I drove a few stakes in the ground and identified the geeky technology that I could eagerly dive deep into, as well as characteristics of my ideal client I wanted to share my time with. Recruiting for IoT and Wireless Test organizations generating <$300M annual revenues became my narrow field.

I resigned from recruiting across all 7 layers of the wireless industry and joyfully (yet nervously) ditched the gazillion dollar 'Moster' corporations.

Until recently.

At the request of an industry contact I had known for some time, I agreed to help them with a search they had been struggling with for a few months. My contact was the new Hiring Manager and had recently joined ‘Monster Corp.’ There are Monster Corp’s like Google that have their recruiting mission nailed however its been my experience (repeatedly) the bigger the company the greater the emphasis on the Process, at the cost of the objective.

Bloated, transactional corporate processes, increase costs, reduces the quality of potential hires, and increases the time to fill.  Within days of my new engagement with ‘Monster Corp’ I realized their focus was to defend the clunky, vain processes that made it near impossible for me to do what they were paying me (a sizeable amount of money) to do- help them hire top professionals.

Exceptional professionals will not tolerate an impersonal ‘what can you do for us’ approach, lack of feedback, long delays and an inefficient process that demonstrates squarely what they can expect as a new employee.

Neither will a skillful recruiter whose reputation and value rests on the Quality of Hire (QoH), invests in relationships and protects their most valuable resource.

Lesson learned- again.

This rant should involve an apology for listening- Michele

Michele Williams